RatePocket / Account & data deletion

Delete your account & data

Last updated 31 October 2026 · RatePocket for iPhone and Android (com.tradali.calculator)

Delete your account in the app

1. Open RatePocket and sign in with the account you want to delete (Apple, Google or email).
2. If you own a group, delete that group first (see Groups below). You can't delete an account that still owns a group.
3. Go to Settings → Data & privacy → Clear data & more.
4. Choose Delete account, review what will be removed and confirm.

The account is deleted right away, and the app then resets the data on that phone.

What's deleted

• Your sign-in account
• Your cloud backup: personal entries, budget periods and preferences
• Your memberships in groups you joined, and invitations you sent
• Your saved push token for notifications
• If you used Sign in with Apple, your app's link to your Apple ID is revoked with Apple
• The data on the phone where you confirmed the deletion

What stays, and why

• Your entries in groups you were part of stay in those groups, so the other members' records and balances stay correct. Your name on them changes to "Former member".
• Purchase records kept by Apple, Google and RevenueCat under their own policies
• Ad and device identifiers processed by Google AdMob under Google's policies. You can reset them in your phone's settings.
• Receipt-scan counters: a count of scans per account or install (per month, or in total for the free trial), kept so plan limits can't be reset. They hold no receipt content.
• Support emails, kept as long as needed to handle your request
• Deleted data can remain in our database provider's routine backups for a short time before they're overwritten

Receipt images aren't part of any of this: RatePocket never saves them. Each image goes to Claude (Anthropic), or to ChatGPT (OpenAI) when Claude can't read it, only to read the details. Each service normally deletes request data within 30 days.

Clear your data without deleting your account

• Clear this device works without signing in. It removes budgets, categories and entries stored on the phone. Your cloud backup, account and purchases stay.
• Clear cloud backup needs you to be signed in. It removes your backed-up personal entries from the cloud. The data on your phone, your account and your purchases stay.
• Sign out keeps your local records on the phone and stops syncing. Nothing is deleted.

If you never signed in, there's no cloud data. Clear this device, clear the app's storage in your phone's settings, or uninstall the app.

Groups: leaving, removing and deleting

Leaving a group, or being removed

You lose access to the group's shared data. The entries you added stay in the group with your name on them, so the group's history and balances stay accurate. In a Split group, settle up before you leave if anyone still owes money.

Deleting a group (Owner only)

1. Open the group and go to its settings.
2. Choose Delete Group and confirm.
3. Every member gets an email with a copy of the group's data: a full report and the payments list, as CSV files.
4. The group and all its shared data are then permanently deleted from our servers: entries, budget, categories, splits, payments, trips, members, invitations and activity.
5. The group disappears from members' phones the next time the app refreshes.

Group style can't be changed and ownership can't be transferred. Deleting a group doesn't cancel the Owner's Pro+ subscription.

Ask us to delete your data by email

If you no longer have the app, email us. Send it from the email on your account, or tell us which sign-in you used (Apple, Google or email). If you own a group, tell us, and we'll delete that group too after its members are emailed their copy.

We may ask you to confirm the account is yours. We complete the request and reply within one month, usually much sooner.

More

Read the Privacy Policy for what we process and why, and your GDPR rights to access, correct, export or erase your data.